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Integrating AI in SCM not only improves operational efficiency and sustainability but also promotes resilience against disruptions. The insights from this review offer valuable guidance for both academics and practitioners aiming to optimise supply chain operations through AI technologies from Industry 4.0 to Industry 6.0. The study underlines the importance of a balanced approach that integrates technological developments with human-centric and sustainable practices.
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Alexander Samuels (2025) studied this question.
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