Organizational Knowledge, Human Resource Management, and Sustained Competitive Advantage: Toward a Framework

Organizational knowledge is a multi‐dimensional concept with each dimension having differing effects on competitive advantage. This paper focuses on five specific dimensions and explicates their roles in assuring sustained competitive advantage. Additionally, the paper provides some preliminary thoughts on the catalyzing or constraining effects that specific human resources management practices and organizational design factors can have on the development and exploitation of the organizational knowledge dimensions.