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In many cases, criterion values are crisp in nature, and their values are determined by economic instruments, mathematical models, and/or by engineering measurement. However, there are situations when the evaluation of alternatives must include the imprecision of established criteria, and the development of a fuzzy multicriteria decision model is necessary to deal with either "qualitative" (unquantifiable or linguistic) or incomplete information. The proposed fuzzy multicriteria decision model (FMCDM) consists of two phases: the CFCS phase - Converting the Fuzzy data into Crisp Scores, and the MCDM phase - MultiCriteria Decision Making. This model is applicable for defuzzification within the MCDM model with a mixed set of crisp and fuzzy criteria. A newly developed CFCS method is based on the procedure of determining the left and right scores by fuzzy min and fuzzy max, respectively, and the total score is determined as a weighted average according to the membership functions. The advantage of this defuzzification method is illustrated by some examples, comparing the results from three considered methods.
Opricović et al. (Wed,) studied this question.