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October 17, 2011Communication Research

Examining the Role of Social Media in Effective Crisis Management

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Authors

YJYan JinGrady Memorial HospitalBLBrooke Fisher LiuUniversity of Maryland, College ParkLALucinda AustinAin Shams University

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Cite This Study

Jin et al. (2011) studied this question.

synapsesocial.com/papers/69dbaacc387cf70698688775https://doi.org/10.1177/0093650211423918
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Also Consider

Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Groundswell: Winning in a World Transformed by Social Technologies2008 · 155 citations
  2. 2Making Sense Sensibly in Crisis Communication: How Publics’ Crisis Appraisals Influence Their Negative Emotions, Coping Strategy Preferences, and Crisis Response Acceptance2010 · 210 citations