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March 11, 2016Journal of Travel ResearchOpen Access

Understanding the Impact of Online Reviews on Hotel Performance

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PPPaul PhillipsSBStuart J. BarnesKZKrystin Zigan

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Phillips et al. (2016) studied this question.

synapsesocial.com/papers/69dc215221d1c80c0f751ebehttps://doi.org/10.1177/0047287516636481
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