Employing digital technologies for effective governance: Taiwan's experience in COVID-19 prevention

This paper proposes a conceptual framework for the roadmap of digital governance, which highlights the importance of the meaningful integration of digital technologies into drafting policies accompanied with comprehensive planning and flexible strategy to achieve effective governance. During the process, the high-quality, timely, and reliable database acts as a key role in facilitating the operation of digital infrastructure for the employment of digital technologies.Taiwan's experience in COVID-19 prevention by harnessing the power of the NHI database and developing the GIS-based Face-mask distribution system and QR code registration system effectively addressed the public concerns on data privacy and digital divide towards effective pandemic prevention. This could be an example provided for other countries to balance public concerns and effective governance.