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April 14, 2026Open Access

Effect of Capacity-Building Strategy on Employee Performance in the State Department for Public Service in Nairobi City County, Kenya

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Authors

MKMugasia Emily KhalaiMFMakhamara Hilda Felistus

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Overview

Descriptive study examines capacity-building's positive effect on employee performance in the public sector, suggesting improved workforce effectiveness.

Key Points

  • The research aims to assess how capacity-building strategies impact employee performance in the public service sector.
  • Descriptive, non-experimental research design
  • Combination of quantitative and qualitative approaches
  • Purposive sample of 116 respondents from a target population of 385 employees
  • Data collection via semi-structured questionnaires and key informant interviews
  • Quantitative data analyzed using SPSS with regression analysis
  • High implementation levels of capacity-building (mean = 4.08) and employee performance (mean = 4.07)
  • Significant positive influence of capacity-building on employee performance (β = 0.324, p < 0.001)
  • Key components include training and development, skills enhancement, and leadership development
  • Improvements in job satisfaction, work quality, and operational efficiency

Cite This Study

Khalai et al. (2026) studied this question.

synapsesocial.com/papers/69ddd9e1e195c95cdefd7560https://doi.org/10.5281/zenodo.19536359
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