The COVID-19 pandemic has caused unprecedented morbidity and mortality, overwhelming healthcare systems around the world. To prevent the spread of the virus, hospitals have had to severely reduce in-person visits by cancelling elective procedures and delaying routine patient visits. Recent surveys have shown a 45%–70% drop in patient visits across the USA, UK and other European nations.1 2 Simultaneously, the COVID-19 pandemic has forced providers to adopt telehealth solutions, dramatically accelerating the adoption of digital health platforms.
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Mantena et al. (2021) studied this question.
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