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May 1, 1999Journal of Marketing Management1,712 citations

Celebrity Endorsement: A Literature Review

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BEB. Zafer Erdoğan

Key Points

  • To synthesize literature on celebrity endorsement and identify essential variables for selecting, managing, and retaining the most effective endorsers while avoiding marketing pitfalls.
  • Narrative review and synthesis of published marketing communications literature on celebrity endorsement strategies.
  • Evaluation of key endorser attributes, including attractiveness, likeability, and trustworthiness, and their role in brand perception.
  • Endorser qualities such as attractiveness and credibility function in a transferable manner, positively shifting consumer perceptions toward associated brands.
  • Mismatches in celebrity relevance or inappropriate endorser behaviors introduce substantial brand risks, emphasizing the necessity of structured selection criteria.

Abstract

Use of celebrities as part of marketing communications strategy is a fairly common practice for major firms in supporting corporate or brand imagery. Firms invest significant monies in juxtaposing brands and organisations with endorser qualities such as attractiveness, likeability, and trustworthiness. They trust that these qualities operate in a transferable way, and, will generate desirable campaign outcomes. But, at times, celebrity qualities may be inappropriate, irrelevant, and undesirable. Thus, a major question is: how can companies select and retain the 'right' celebrity among many competing alternatives, and, simultaneously manage this resource, while avoiding potential pitfalls? This paper seeks to explore variables, which may be considered in any celebrity selection process by drawing together strands from various literature.

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Cite This Study

B. Zafer Erdoğan (1999) studied this question.

synapsesocial.com/papers/69dfee0a58b92af24d7a1cd5https://doi.org/10.1362/026725799784870379
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