Abstract This study examines how platform-mediated work is transforming psychological professionalism, focusing on the interplay between professional and managerial logics and its implications for professional identity. Drawing on a qualitative case study of a large Italian psychological platform, the paper explores psychologists’ experiences of autonomy, organizational support, monitoring, and belonging within a platform-based work context. The findings show that platform-based psychological work unfolds within a condition of institutional complexity, in which managerial mechanisms, such as standardized procedures, supervision, and monitoring, intersect with a historically dominant professional logic grounded in clinical autonomy, ethical responsibility, and expert judgment. Rather than replacing professionalism, managerialism is largely reinterpreted by psychologists as a form of organizational support that responds to professional isolation, economic uncertainty, and the need for collegiality in increasingly fragmented and autonomous career paths. Drawing on perspectives from the psychology of work and the sociology of professions, the paper examines how platform-mediated work contributes to reshaping professionals’ understandings of the self and of psychological professionalism. The article concludes by discussing implications for the governance of profession and by outlining directions for future research on platform-based professional work.
Gambirasio et al. (Fri,) studied this question.