What question did this study set out to answer?

To investigate and compare the workplace experiences of mental health support workers with and without lived experience of mental health issues.

A comparison of the workplace perceptions of lived experience and non-lived experience mental health support workers, the good news

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To investigate and compare the workplace experiences of mental health support workers with and without lived experience of mental health issues.
Sent a composite survey to 550 individuals in an Australian community managed organisation (CMO)
Analyzed responses from 175 completed surveys
Assessed workplace perceptions based on lived experience definitions provided by participants
Workers with lived experience reported more positive workplace perceptions than those without
Evidence supports the effectiveness and positive outcomes of peer support in mental health
The study highlights the potential benefits of hiring individuals with lived experience in the mental health workforce

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Compares workplace perceptions in mental health support workers with and without lived experience, suggesting positive implications for employment.

Rose et al. (2026) studied this question.

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Compares workplace perceptions in mental health support workers with and without lived experience, suggesting positive implications for employment.