Answers are grounded in this paper and cite their sources.
Exploration of telephone triage improves understanding of risk and uncertainty in medical education settings, suggesting the need for optimized placements.
Students valued the opportunity to gain first-hand insight into telephone triage and its role within the health system. This setting may offer a useful perspective on managing uncertainty and risk in information-sparse environments. However, further research is needed to better understand how such placements can be optimised before wider educational adoption is recommended.
No takes yet. Share an insight, caveat, or question.
Mawhood et al. (2026) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: