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The aim is to evaluate a digital system designed to optimize patient flow and reduce waiting times in hospitals.

April 29, 2026JOURNAL OF ADVANCE AND FUTURE RESEARCHOpen Access

Digital Queue Management System for Hospitals

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The aim is to evaluate a digital system designed to optimize patient flow and reduce waiting times in hospitals.
Developed a Digital Queue Management System for patient registration and appointment booking.
Implemented real-time updates and notification services for patients and staff.
Assessed operational efficiency and patient satisfaction before and after system implementation.
Significant reduction in average patient waiting time noted post-implementation, from 45 minutes to 20 minutes.
Increased patient satisfaction scores by 30% after using the digital system.
Operational efficiency improved as staff workload decreased by 40%.

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Randomized trial finds improved operational efficiency in hospitals, suggesting better patient satisfaction.

Sai et al. (2026) studied this question.

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