Strategic Planning as a Tool for More Efficient Healthcare Institutions: Quantitative and Qualitative Evaluation

January 1, 2026Open Access

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Key Points

This research aims to examine the impact of strategic planning on the success of healthcare institutions in Bosnia and Herzegovina.
Mixed-methods approach combining secondary literature analysis and primary quantitative analysis via a survey.
Survey distributed to 15 public and private healthcare institutions, collecting 183 valid responses.
Key dimensions explored included formal strategic planning, internal communication, staff participation, and patient satisfaction.
Healthcare institutions implementing strategic planning reported 14.0% increased efficiency.
Patient satisfaction increased by 16.2%, and there was a 32.6% reduction in adverse events.
Institutions with formal strategic plans exhibited 19% better internal communication and 12.0% higher staff motivation compared to those without.

Evaluates strategic planning's impact on healthcare efficiency in Bosnia and Herzegovina, suggesting significant improvements.

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Kršlak et al. (2026) studied this question.

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