Exploratory study examines motivations for gig-work and reasons for quitting in app-based delivery services, highlighting critical working conditions.
App-based delivery services have spread rapidly in Germany in recent years. This has also fuelled public debate about the poor working conditions of the gig-workers in these services. However, there is still little reliable information about what motivates people to take on gig-work. Similarly, little is known about workers’ reasons for leaving these mostly short-term jobs.
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Friedrich et al. (2026) studied this question.
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