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Examines the effectiveness of a hybrid framework in enhancing disaster relief systems, suggesting improved accountability and learning.
The growing scale and complexity of global disasters require renewed scrutiny of how humanitarian relief systems are structured and sustained. Traditional Quality Management Systems (QMS), such as the Plan-Do-Check-Act cycle and ISO standards, improve efficiency and compliance but often overlook community perspectives and limit opportunities for shared learning. Collaborative evaluation models, including the Model for Collaborative Evaluations (MCE), address these gaps by engaging stakeholders in defining priorities, monitoring performance, and interpreting results. This article integrates QMS and collaborative evaluation into a hybrid framework that enhances operational rigor, real-time feedback, inclusivity, and collective accountability. Through a synthesis of literature, an illustrative disaster scenario, and policy analysis, the article outlines methodological pathways and theoretical foundations for adopting integrated evaluation approaches in humanitarian settings. The resulting model supports more transparent, adaptive, and socially responsive disaster relief systems, with recommendations to embed collaborative evaluation into standard procedures, align donor reporting with continuous learning, establish multi-stakeholder governance structures, and invest in evaluation capacity to strengthen both technical performance and ethical accountability.
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Tran et al. (2026) studied this question.
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