Evaluation shows audiologists outperform Whisper AI in recognizing Korean syllables, suggesting limited AI applicability for older adults.
This study aimed to evaluate the accuracy of the multilingual automatic speech recognition (ASR) model Whisper large-v3 (OpenAI, San Francisco, CA, USA) in recognizing isolated Korean monosyllables (consonant-vowel and consonant-vowel-consonant structures) produced by two older adults with sensorineural hearing loss, using expert audiologists as the perceptual reference standard. Two older Korean adults (87-year-old male, 78-year-old female) each produced 130 Korean monosyllables. Four audiologists independently transcribed the tokens under blinded conditions. The same audio files were processed using Whisper large-v3 (OpenAI) in an offline environment with Korean language settings. Phoneme-level accuracy, inter-rater agreement, and error patterns were compared across raters, speakers, and phoneme categories. Audiologist transcription showed moderate agreement (mean accuracy: 59.7% for S-001 and 61.7% for S-002; perfect agreement: 55.4% and 62.0%, respectively), reflecting variability in elderly speech perception. In contrast, Whisper demonstrated substantially lower accuracy (13.1% and 13.8%), with high error rates. Errors were primarily observed in specific phoneme categories, including tense consonants, fricatives, liquids, and mid-front vowels, whereas nasals and high vowels were relatively preserved. Whisper did not achieve higher transcription accuracy than audiologists for any monosyllable tested. Whisper large-v3 (OpenAI) shows substantially lower performance than human audiologists in phoneme-level transcription of Korean monosyllables produced by older adults with sensorineural hearing loss. These findings suggest that general-purpose ASR systems have limited clinical applicability in this population and should currently be considered as assistive tools rather than replacements for expert evaluation. Further development, including elderly- and Korean-specific model adaptation, is required.
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Han et al. (2026) studied this question.
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