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Artificial emotional intelligence refers to technologies that perform, recognise, or record affective states. More than merely a technological function, however, it is also a social process whereby cultural assumptions about what emotions are and how they are made are translated into composites of code, software, and mechanical platforms. This essay illustrates how aspects of cultural difference are both incorporated and elided in projects that equip machines with emotional intelligence.
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White et al. (2022) studied this question.
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