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January 1, 2015Management ScienceOpen Access

Waiting Patiently: An Empirical Study of Queue Abandonment in an Emergency Department

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RBRobert J. BattWisconsin School of Professional PsychologyCTChristian TerwieschUniversity of Pennsylvania

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Batt et al. (2015) studied this question.

synapsesocial.com/papers/6a01cda0e8ec6bd19dcb015dhttps://doi.org/10.1287/mnsc.2014.2058
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