To be Direct or not: Reversing Likert Response Format Items

= 1,419). The versions of the scale had either all items in positive or negative forms, or a mix of positive and negative items. The psychometric properties of the different versions (item analysis, dimensionality and reliability) were analyzed. Both negative and positive versions demonstrated better functioning than mixed versions. However, the mean total scores did not vary, which is an example of how similar means could mask other significant differences. Therefore, we advise against using mixed scales, and consider the use of positive or negative versions preferable.