The Effect of Religious Leaders’ Servant Leadership on Members’ Organizational Citizenship Behavior; The Mediating Role of Psychological Safety

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This research aims to examine how religious leaders' servant leadership influences members' organizational citizenship behavior and the mediating role of psychological safety.
Conducted three rounds of surveys among Christians aged 20 and over, with a final sample size of 304 individuals.
Analyzed the data using confirmatory factor analysis, hierarchical multiple regression analysis, and bootstrapping techniques with Stata.
Investigated the relationships based on resource conservation theory.
Servant leadership had a significant positive effect on both psychological safety and organizational citizenship behavior.
Psychological safety demonstrated a partial mediating effect between servant leadership and organizational citizenship behavior.

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Shows servant leadership impacts organizational citizenship behavior in religious organizations, suggesting the importance of psychological safety.

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Moon et al. (2026) studied this question.

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