Quantitative study examines emotional exhaustion's mediation between personality traits and change fatigue, indicating implications for workplace well-being.
In today’s rapidly evolving business environment, organizations are continuously undergoing transformation due to technological advancements, globalization, and competitive pressures. While such changes are essential for growth and sustainability, they often create psychological strain among employees. This study examines the mediating role of emotional exhaustion in the relationship between personality traits and change fatigue among employees working at KGIS, Coimbatore. A quantitative research design was adopted, and primary data was collected from 103 respondents using a structured questionnaire. Statistical tools such as descriptive statistics, correlation, multiple regression, and mediation analysis were employed using SPSS software. The findings reveal that personality traits significantly influence emotional exhaustion, and emotional exhaustion has a strong positive impact on change fatigue. Furthermore, emotional exhaustion fully mediates the relationship between personality traits and change fatigue, indicating that personality indirectly affects change fatigue through emotional depletion. The study contributes to organizational behavior and human resource management literature by highlighting emotional exhaustion as a key psychological mechanism. The findings provide practical implications for organizations to design effective employee well-being programs, improve change management strategies, and enhance workforce resilience.
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Riddhi et al. (2026) studied this question.
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