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May 27, 2019The International Review of Retail Distribution and Consumer ResearchOpen Access

Online retail experience and customer satisfaction: the mediating role of last mile delivery

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Authors

YVYulia VakulenkoPSPoja ShamsDHDaniel Hellström

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Vakulenko et al. (2019) studied this question.

synapsesocial.com/papers/6a04644db121f0b2602cd5fahttps://doi.org/10.1080/09593969.2019.1598466
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