Answers are grounded in this paper and cite their sources.
This paper views e-commerce (B2C) as a retail innovation that evolves along with newly emerging technological system around the Internet. In the case of e-commerce, this system consists of retailers as adopters and co-developers of technological solutions invented/commercialized by specialists. As part of 'new economy' business practices, what is needed for establishing successful e-commerce venture in terms of tangible resources and competences is not necessarily acquired internally but are coordinated via network relationships. The paper proposes to identify different e-commerce strategies, and outlines the kinds of actors involved in the networks that seem to go along with each strategy. While suggesting that different e-commerce strategies correspond to different networking strategies it points at the importance of relational competences in varying online retailing contexts.
No takes yet. Share an insight, caveat, or question.
Päivi Oinas (2002) studied this question.
Synapse has enriched 10 related papers. Consider them for comparative context: