Qualitative inquiry examines AI's role in reshaping workforce dynamics and managerial practices, suggesting implications for organizational design.
Key Points
This paper aims to explore how AI augments human roles in the workplace and reshapes managerial practices and workforce identities.
Qualitative interpretivist research design using semistructured interviews with 28 managers and professionals.
Focus on organizations in technology, finance, and knowledge-intensive service sectors across Europe and Asia.
Thematic and interpretive analysis supplemented by organizational document reviews.
Identified an emergent framework of AI-human co-adaptation with three dimensions: technological alignment, cognitive calibration, and ethical anchoring.
Uncovered tensions in AI-mediated work: autonomy vs orchestration, capability vs dependency, and experimentation vs ethics.
Demonstrated how employee experiences of technostress and agency influence AI integration and organizational adaptation.