Maturity, Safety, and Equity of AI-Enabled Systems and Triage in Integrated Primary Care

Siaw-Teng Liaw

doi:10.2196/97341

May 14, 2026Journal of Medical Internet ResearchOpen Access

Maturity, Safety, and Equity of AI-Enabled Systems and Triage in Integrated Primary Care

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Key Points

This research examines how AI-enabled systems can improve healthcare outcomes, emphasizing equity and safety in primary care.
Focus on the Quintuple Aim and digital health maturity
Comprehensive sociotechnical approach to system integration and governance
AI systems enhanced equity of access and quality in healthcare services
Improved system interoperability noted across various platforms
Stakeholder engagement and governance frameworks positively affected system outcomes

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Implication

Investigates AI's impact on healthcare equity, safety, and digital maturity, suggesting a holistic framework.

Abstract

Artificial intelligence (AI)–enabled systems must simultaneously improve the Quintuple Aim and digital health maturity, including equitable access to and quality and interoperability of data, tools, agents, and services. This requires a comprehensive sociotechnical and global approach to cocreation, management, and governance for individuals and organizations in the ecosystem.

Maturity, Safety, and Equity of AI-Enabled Systems and Triage in Integrated Primary Care

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Maturity, Safety, and Equity of AI-Enabled Systems and Triage in Integrated Primary Care

Key Points

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Implication

Abstract

Discussion

Cite This Study

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