Evaluating the information quality of Web sites: A methodology based on fuzzy computing with words
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Implication
Randomized trial evaluates web site information quality using fuzzy computing, suggesting improvements in user perception.
Key Points
- The aim is to develop a methodology for assessing the information quality of web sites through user perceptions.
- Developed a user-oriented evaluation scheme based on technical and content criteria.
- Created a measurement method that generates linguistic recommendations from user evaluations.
- Introduced new majority guided linguistic aggregation operators to combine visitor judgments.
- The methodology provides clear linguistic recommendations based on user perceptions of web content.
- Evaluation criteria are designed to be easily understandable, promoting user engagement with the assessment process.
- Improvements in information filtering and evaluation tasks on the web were indicated.
Cite This Study
Herrera‐Viedma et al. (2006) studied this question.