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November 1, 2000Journal of Advanced Nursing

The critical incident technique and nursing care quality research

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JKJeanne KemppainenUniversity of North Carolina Wilmington

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Jeanne Kemppainen (2000) studied this question.

synapsesocial.com/papers/6a09b2c616dfdfe7ed344c5fhttps://doi.org/10.1046/j.1365-2648.2000.01597.x
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  1. 1Developing Flanagan's critical incident technique to elicit indicators of high and low quality nursing care from patients and their nurses1992 · 227 citations