The Relationship between Role Stress and Job-Related, Interpersonal, and Organizational Climate Factors

Summary Relationships between job-related, interpersonal, and organizational climate factors and experienced role stress (i.e., role ambiguity and role conflict) were examined on the basis of data drawn from 202 male and female nursing personnel. The job-related factors measured were satisfaction, tension, performance, and propensity to leave. Interpersonal indices included supervisory support, goal emphasis, work facilitation, and group interaction. Organizational climate was assessed using measures of communication flow, motivational conditions, decision-making practices, and human resource primacy. The moderating impact of organizational level on relationships of role stress with satisfaction and performance was also assessed. Both role ambiguity and role conflict were found to be significantly related to a number of the above-mentioned factors. These results suggest that consistent relationships exist between these factors and both role ambiguity and role conflict. No significant moderator effects for...