In the modern business environment, digital technology has transformed the way companiescommunicate, promote, and sell their products and services. The rapid growth of the internet,smartphones, social media platforms, and ecommerce websites has changed consumer behavioursignificantly. Traditional marketing methods such as television, newspapers, and radio are nolonger sufficient to reach modern consumers effectively. Today, businesses rely heavily on digitalmarketing and social media strategies to build brand awareness, attract customers, increase sales,and maintain long-term customer relationships.Social media marketing has become an important part of modern business strategies because ithelps companies communicate directly with customers, promote products and improve customerengagement through platforms such as Instagram, Facebook and YouTube. In India, the digital revolution has significantly influenced the beauty and personal care industry.Increasing internet penetration, affordable smartphones, rising disposable income, and growingawareness about skincare and wellness have encouraged consumers to purchase beauty andpersonal care products online. Consumers now prefer brands that are transparent,environmentally responsible, and digitally active. This shift in consumer preferences has createdopportunities for digitally driven direct-to-consumer (D2C) brands.One of the most successful examples of a digitally drivenIndian brand is . Mamaearth was founded in 2016 by Varun Alagh and Ghazal Alagh with theobjective of providing toxinfree, natural, and safe products for babies and adults. The foundersidentified a gap in the market for safe and chemicalfree personal care products and decided tocreate a brand that focused on trust, transparency, and sustainability.Mamaearth started as an online-first brand and adopted a strong digital marketing strategy fromthe beginning. Instead of depending heavily on traditional advertising methods, the companyfocused on digital platforms such as Instagram, YouTube, Facebook, Google, and influencermarketing to reach its target audience. This digital-first approach helped the company growrapidly within a short period. Through engaging content, influencer collaborations, customerreviews, and emotional storytelling, Mamaearth successfully created a strong online presenceand gained consumer trust.
SWATI PAL (Sat,) studied this question.
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