Two experiments were performed to assess the effects of touch key design parameters on menu-selection error rates, The first experiment determined that the optimal design consisted of touch keys 10,16-mm high, either 10,16- or 20, 2- wide, and separated vertically by less than 10,16 mm, The second experiment extended the investigation by including the effects of viewing angle, These latter results replicated the first experiment, but also favored the 2012-mm wide key for off-axis viewing conditions, In both experiments, the horizontal separation between touch keys did not affect menu-selection accuracy; however, subjective selection favored a 20.32-mm horizontal separation.
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Beaton et al. (1985) studied this question.
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