Evolving Heuristic Evaluation for multiple contexts and audiences

This paper presents the results concerning an update of a previous mapping study about usability heuristics applied in Heuristic Evaluation of mobile usability. Heuristic Evaluation is a popular method of usability evaluation, and its applicability to inspect the mobile usability may be improved by the development of context and audience specific heuristics. Additionally to a previous mapping, we present analysis of the recent usage of context and audience specific heuristics, and the application of Heuristic Evaluation to evaluate multiple contexts and audiences. The results showed the use of specific heuristics for the Healthy context and Malaysian audience. In addition, the results turned out the evolving of Heuristic Evaluation for multiple contexts and audiences, such as: Health Sector, Games, Learning, Elderly and Accessibility.