Literature review reveals mechanisms of collaborative-participatory design in product engineering, highlighting trade-offs and precautions for end-user engagement.
In this study, the role of collaboration in design is discussed, placing emphasis on how to include end-users in the development process. The study is based on a literature review focusing on aspects of collaboration in design, usability and human factors. Thereby, it introduces, compares and contrasts the characteristics of both collaborative and user-centered design perspectives, leading to the collaborative-participatory design approach. Finally, the advantages, disadvantages and precautions of implementing collaborative and participatory models are pointed out.
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Scariot et al. (2012) studied this question.
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