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Artificial intelligence (AI) is a field of computer science that is dedicated to developing software dealing with intelligent decisions, reasoning, and problem solving. Artificial intelligence is already part of our lives, slowly shaping our society and business. It is everywhere, in on your smartphones, laptops, and cars. AI can increase productivity, gain competitive advantage, compliment human intelligence. and reduce cost of operations. Businesses of all types and sizes are considering artificial intelligence to solve their problems. The scope of AI in business transformation is constantly growing. This paper provides an introduction on the applications of AI in business.
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Sadiku et al. (2020) studied this question.
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