Why the study?
Poor communication at handover may cause patient harm, and nurses have varied levels of understanding of the ISBAR tool which may lead to different perceptions.
Does knowledge of the ISBAR handover protocol affect the perceived quality of handover among bilingual nurses?
Does knowledge of the ISBAR handover protocol affect the perceived quality of handover among bilingual nurses?
Nurses' understanding of care plans and updated information, rather than specific knowledge of the ISBAR tool, determines the perceived quality of clinical handovers.
Answers are grounded in this paper and cite their sources.
Care plan understanding—not ISBAR knowledge—drives perceived handover quality; cross-sectional data leaves open causal training priorities.
Introduction: Poor communication at handover may cause harm to the patient. Despite numerous studies promoting ISBAR as a communication tool for structured handover, nurses have varied levels of understanding of the ISBAR tool; this may lead to different perceptions. This paper aims to explore the structural relationships between factors relating to handover communication among nurses. Method: A path analysis was conducted to analyse how 206 bilingual nurses' knowledge of the ISBAR affects the perceived quality of handover, using a validated Nursing Handover Perception Questionnaire. Results: Nurses' knowledge of the ISBAR was not a statistically significant factor affecting the perceived quality of handover. Rather, nurses' understanding of patients' care plans and receiving updated information about patients determine the perceived quality of handover. Discussion: Nurses' compliance with the ISBAR tool should be considered in order to further identify and develop effective communication skills. Nurses' understanding of patients' care plans and receiving updated patient information significantly corresponded to the perceived quality of handover.
No takes yet. Share an insight, caveat, or question.
Jack Pun (2023) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: