Understanding perceptions of the quality of health care in the context of promoting universal health insurance in Burkina Faso

Quality of care is a major concern of health policies in African countries. It has played an important role in the various reforms of the health system. This article aims to assess the quality of care in the context of the introduction of universal health insurance in the Hauts Bassins region in western Burkina Faso. It is a mixed-methods study that used both quantitative and qualitative data. Data were collected from the population and health workers in the health facilities using a questionnaire, two interview guides and an observation grid. In general, the results indicate a positive assessment of health services. The scores for all variables were above average. The variable