Can Business Process Modeling Support Legal Decision-Making in Practice?

This is the authors' abstract. We don't add key points for this paper.

Despite the various potential benefits of diagrammatic representations in the legal domain, empirical evidence of their suitability for use by legal professionals is still scarce. In this paper, we address this gap specifically for BPMN models representing a complex and highly specialized procedure in the Brazilian legal system. We assess whether the model can be used by legal professionals to guide decision making correctly. We further investigate whether the process model is perceived to be easy to use, useful and whether there is an intention to use the artifact, following the guidelines of the Technology Acceptance Model (TAM).