What question did this study set out to answer?

To investigate whether virtuality moderates the indirect effect of task and relationship conflict on team effectiveness and innovation through team trust.

March 1, 2022Behaviour and Information TechnologyOpen Access

Can virtuality be protective of team trust? Conflict and effectiveness in hybrid teams

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Authors

MAMarta Pereira AlvesUniversity of Beira Interior IDIsabel Dórdio DimasUniversity of Coimbra PLPaulo Renato LourençoUniversity of Coimbra

Discussion

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Implication

Cross-sectional study reveals that virtuality buffers the negative impact of conflict on trust in organizational teams, indicating remote work preserves cognitive trust and overall performance.

Key Points

To investigate whether virtuality moderates the indirect effect of task and relationship conflict on team effectiveness and innovation through team trust.
Assessed 104 organizational teams displaying varying degrees of virtuality.
Tested a moderated-mediation model examining task and relationship conflict, cognitive trust, and team performance outcomes.
Task conflict was negatively associated with team trust only in teams with low virtuality, whereas relationship conflict harmed trust under low and moderate virtuality.
Virtuality significantly moderated the negative indirect association between team conflict and effectiveness exclusively through cognitive trust.

Cite This Study

Alves et al. (2022) studied this question.

synapsesocial.com/papers/6a0f3cee11edbd3546bddd4a https://doi.org/10.1080/0144929x.2022.2046163

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Implication

Cross-sectional study reveals that virtuality buffers the negative impact of conflict on trust in organizational teams, indicating remote work preserves cognitive trust and overall performance.

Can virtuality be protective of team trust? Conflict and effectiveness in hybrid teams

Discussion

Member takes

Implication

Key Points

Cite This Study

Can virtuality be protective of team trust? Conflict and effectiveness in hybrid teams

Discussion

Member takes

Implication

Key Points

Cite This Study

Also Consider

Also Consider