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Employees may engage in some misrepresentation on employer review websites (e.g., GlassDoor, Indeed), even when reviewing an employer anonymously. This research explores how linguistic features of employee-generated reviews (N = 204) might serve as a means of detecting misrepresentation, presentations of the organization that depart from one’s personal beliefs, in employer reviews. Findings suggest language analytics may not be a fruitful means of detecting deception in online employer reviews. Results are discussed with respect to employees’ self-presentation of their employers and the linguistics of misrepresentation.
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Carr et al. (2021) studied this question.
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