Key points are not available for this paper at this time.
Trusted people can fail to be trustworthy when it comes to protecting their aperture of access to secure computer systems due to inadequate education, negligence, and various social pressures. People are often the weakest link in an otherwise secure computer system and, consequently, are targeted for social engineering attacks. Social Engineering is a technique used by hackers or other attackers to gain access to information technology systems by getting the needed information (for example, a username and password) from a person rather than breaking into the system through electronic or algorithmic hacking methods. Such attacks can occur on both a physical and psychological level. The physical setting for these attacks occurs where a victim feels secure: often the workplace, the phone, the trash, and even on-line. Psychology is often used to create a rushed or officious ambiance that helps the social engineer to cajole information about accessing the system from an employee.
Orgill et al. (Thu,) studied this question.