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The current competitive environment demands that enterprises adopt changes that lead to market share and profitability expansion. One effective method businesses adopt is Business Process Reengineering (BPR). This entails redesigning business processes radically to realize significant progress on performance metrics. Information Technology (IT) is essential in enabling the successful implementation of BPR, although not exclusively singly accountable. It provides vital levers for simplifying tasks, institutional structural modification, work adaptations, and phenomenal achievements. IT remains pivotal alongside other factors that enable successful enterprise-wide change through strategically implemented BPR. Among other things, BTP promotes transformational capability through process optimization, task automation, and overall efficiency increment and catalyzes change within organizations. Utilizing IT in BPR initiatives unlocks fresh possibilities leading to phenomenal benefits such as superior productivity, streamlining of workflows, increased collaboration, and a remarkable improvement in performance. This piece exemplifies the importance of IT as a strategic tool when executing BP. It showcases its potential as a positive outcome driver in the dynamic business landscape.
Kafi et al. (Sat,) studied this question.