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May 21, 2010Journal of Aging and Health195 citations

Utilization of Internet Technology by Low-Income Adults

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JJJakob D. JensenAKAndy J. KingLDLaShara A. Davis

Key Points

  • To explore how health literacy, health numeracy, and computer assistance predict Internet technology utilization in low-income adults.
  • Surveyed 131 low-income adults in the midwestern United States about technology access and use.
  • Assessed the relationship between health literacy, health numeracy, and Internet technology usage.
  • Low health literacy individuals were less likely to use Internet technology (e.g., email, search engines).
  • Low health numeracy individuals had reduced access to Internet technology (e.g., computers, cell phones).
  • Older age and lower education were associated with decreased online health information searching, mediated by literacy.

Abstract

OBJECTIVE: To examine whether low-income adults' utilization of Internet technology is predicted or mediated by health literacy, health numeracy, and computer assistance. METHOD: Low-income adults (N = 131) from the midwestern United States were surveyed about their technology access and use. RESULTS: Individuals with low health literacy skills were less likely to use Internet technology (e.g., email, search engines, and online health information seeking), and those with low health numeracy skills were less likely to have access to Internet technology (e.g., computers and cell phones). Consistent with past research, males, older participants, and those with less education were less likely to search for health information online. The relationship between age and online health information seeking was mediated by participant literacy. DISCUSSION: The present study suggests that significant advances in technology access and use could be sparked by developing technology interfaces that are accessible to individuals with limited literacy skills.

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Cite This Study

Jensen et al. (2010) studied this question.

synapsesocial.com/papers/6a106ab910ed65f1d0fcce2ehttps://doi.org/10.1177/0898264310366161
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