Evaluating Process, Outcome, and Satisfaction in Community-Based Cancer Support Groups

This paper presents an investigation into the process, outcome and satisfaction in three types of cancer support groups: patients with cancer, bereaved spouses and other relatives. The groups followed a model similar to that of Spiegel and Spira's supportive- expressive groupwork (1991). At post-test 392 clients completed a group process and consumer satisfaction questionnaire. In addition, 77 clients also completed the Brief Symptom Inventory (Derogatis & Melisaratos, 1983) as a pre- and post-test. The Brief Symptom Inventory data indicated clients were able to achieve more optimal emotional functioning following support group participation Patients were the least satisfied of the three conditions and bereaved spouses the most satisfied. Recommendations are offered for screening, group composition, and future research.