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Part One: Business Not As Usual. 1. The Demise of the Modern Organization. 2. A Vision of the New Organization. Part Two: The New Order of Business. 3. Knowledge and Learning. 4. Recovery and Development. 5. World Service and Spirituality. 6. World-Class Operations. Part Three: The New Spirit of Business. 7. Radical Steps Toward a Radical Redesign. 8.
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