Conducting a literature review is a vital part of any research. Library and information science (LIS) professionals often play a central role in supporting academics in their efforts to locate relevant publications and in teaching novice researchers skills associated with literature reviews. This paper examines literature review processes with the aim of contributing to a better understanding of their complexity and uncertainty and to propose a new approach to literature reviews: one capable of dealing with such complexity and uncertainty.
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Boell et al. (2010) studied this question.
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