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The author begins with a brief overview of the history and critical importance of alternative dispute resolution, or ADR. What follows is an in-depth and practical survey of various methods of ADR. For each, the author introduces the method, its history and terminology and then lists its benefits and drawbacks. This introduction serves as a comprehensive practical reference tool for practitioners, as well as laying the groundwork for many of the articles which follow.
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Joanne Goss (1995) studied this question.
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