Article Free Access Share on Task oriented or task disoriented: designing a usable help web Author: Michael Priestley IBM Toronto Lab, 1150 Eglinton Ave. E. 36/833, North York, ONT, Canada M3C 1H7 IBM Toronto Lab, 1150 Eglinton Ave. E. 36/833, North York, ONT, Canada M3C 1H7View Profile Authors Info & Claims SIGDOC '98: Proceedings of the 16th annual international conference on Computer documentationSeptember 1998 Pages 194–199https://doi.org/10.1145/296336.296378Published:01 September 1998Publication History 8citation376DownloadsMetricsTotal Citations8Total Downloads376Last 12 Months19Last 6 weeks3 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my AlertsNew Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteeReaderPDF
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Michael Priestley (1998) studied this question.