Nowadays, CEOs from most of the industries investigate digitalization opportunities. Customer preferences and behavior are driving enterprise technology choices, and internal organizational change is essential to maintain focus on the customer in today's digital world. To the enterprise architect, such initiatives sound like a perfect application of Enterprise Architecture (EA). Despite the ongoing research in academia, the benefits and the role of EA management in digital context are still a topic of lively discussions, and there is a gap in research on how to leverage EA for digital transformation. This paper explores the concepts of digital transformation and EA based on selected publications drawn from the literature and discusses the potential role of EA in supporting digital transformation. We also sketch an approach based on the TOGAF framework to position EA as a problem-solving tool for digital transformation initiatives.
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Hafsi et al. (2016) studied this question.