Proactive or reactive resilience: does it matter on logistics performance index with the digitalization effect

Purpose The core objective of this research is to bridge the notable knowledge gap regarding the interplay between individual company supply chain resilience, digitalization and broader logistics performance metrics. This involves a close examination of how digital practices and mindsets contribute to both proactive and reactive supply chain resilience, as well as the impact on overall logistics performance and the logistics performance index (LPI). Design/methodology/approach This investigation was carried out through a study of medium-high technology Turkish manufacturing companies, paying particular attention to their engagement with digital technologies. A comprehensive analysis of multi-source data from 403 Turkish manufacturing companies was conducted using path analysis via structural equation modeling, aiming to elucidate the dynamics between these variables. Findings The study unveiled a markedly negative correlation between supply chain resilience and logistics performance within the context of developing nations such as Turkey. It further illuminated how different facets of digitalization distinctly influence the nexus between proactive and reactive supply chain resilience and overall logistics efficiency in these regions. Notably, a digital mindset was found to weaken the association between proactive resilience and the LPI while exacerbating the adverse effect of reactive resilience on the LPI. Research limitations/implications The findings highlight the critical nature of strategic digital adoption and integration for bolstering supply chain resilience and logistics performance, particularly spotlighting the textile sector in developing countries. However, the study’s focus on Turkish manufacturing companies might limit the generalizability of the findings across different contexts and industries. Social implications By underscoring the importance of digital integration in improving supply chain and logistics operations, this research suggests pathways for enhancing economic stability and growth in developing nations, ultimately contributing to broader societal well-being. Originality/value This study contributes novel insights into the complex relationship between supply chain resilience, digitalization and logistics performance, particularly in the context of developing economies. Its examination of the differential impacts of digitalization dimensions on this relationship offers valuable perspectives for academics, industry professionals and policymakers aiming to optimize supply chain strategies in the face of global challenges.