User performance versus precision measures for simple search tasks

Several recent studies have demonstrated that the type of improvements in information retrieval system effectiveness reported in forums such as SIGIR and TREC do not translate into a benefit for users. Two of the studies used an instance recall task, and a third used a question answering task, so perhaps it is unsurprising that the precision based measures of IR system effectiveness on one-shot query evaluation do not correlate with user performance on these tasks. In this study, we evaluate two different information retrieval tasks on TREC Web-track data: a precision-based user task, measured by the length of time that users need to find a single document that is relevant to a TREC topic; and, a simple recall-based task, represented by the total number of relevant documents that users can identify within five minutes. Users employ search engines with controlled mean average precision (MAP) of between 55% and 95%. Our results show that there is no significant relationship between system effectiveness measured by MAP and the precision-based task. A significant, but weak relationship is present for the precision at one document returned metric. A weak relationship is present between MAP and the simple recall-based task.